Terms of Service for Brands

These Terms of Service govern your use of InClub as a brand or business ("you" or "Brand") creating and managing communities on our platform.

A. Services

InClub provides a community-based platform that helps brands build and engage with their communities. Our services to Brands include:

Community creation and management tools
Shopify store integration for loyalty rewards
Social engagement features including posts, comments, and interactions
Customer engagement and loyalty tracking
Analytics and community insights
Member management and moderation capabilities

B. Brand Account Requirements

Eligibility: To create a Brand account on InClub, you must:

Be a legitimate business, brand, or authorized representative
Have the legal authority to bind the business to these terms
Be at least 18 years of age
Provide accurate business information
Comply with all applicable laws and regulations

C. Your Content and Community Management

You retain full ownership of all content you create and share on InClub, including brand posts, images, videos, and marketing materials.

Community Moderation Responsibilities:

As a Brand, you are responsible for:

Moderating your community according to InClub's guidelines
Ensuring your community members comply with age requirements (16+)
Addressing inappropriate content or behavior in your community
Managing member permissions and access

D. Shopify Integration

If you connect your Shopify store to InClub:

You authorize InClub to access your Shopify store data necessary for integration
You are responsible for managing your Shopify account and permissions
You must comply with Shopify's Terms of Service
You control what customer data is shared with InClub

E. Data Privacy and Customer Data

Your data and your customers' data are processed in accordance with our Privacy Policy. We are committed to never sharing your data or your customers' data with third parties for marketing, advertising, or commercial purposes.

Your Responsibilities:

You must have the legal right to collect and process your customers' data
You must comply with all applicable privacy laws (GDPR, CCPA, etc.)
You must provide appropriate privacy notices to your customers
You must honor customer data deletion requests

F. Brand Conduct and Restrictions

When using InClub, you must comply with all applicable laws. The following are prohibited:

Using the service for any illegal purposes
Misrepresenting your brand or business
Making false or misleading claims about products or services
Operating fraudulent loyalty or reward programs
Promoting hate speech, violence, or discrimination

G. Fees and Payment

InClub's pricing and payment terms will be communicated to you separately. By using paid features, you agree to pay all applicable fees. Fees are generally non-refundable except as required by law.

H. Account Termination and Suspension

Termination by Either Party: Either you or InClub may terminate your account with 30 days' written notice.

Data Export Rights: You have the right to export all of your brand data and community data at any time. Contact us at support@inclub.vip to request a complete data export.

I. Warranties and Limitations of Liability

InClub services are provided "as is" without warranties of any kind, express or implied.

InClub accepts no liability for any damages arising from your use of the platform.

J. Indemnification

You agree to defend, indemnify, and hold InClub harmless against any third-party claims arising from your use of the platform, content you or your community members post, your violation of these Terms, or your collection or use of customer data.

K. Disputes and Governing Law

These Terms of Service are governed by the laws of Australia. In the event of any dispute, both parties must attempt good-faith negotiation for 30 days before pursuing other legal channels.

L. Contact Information

If you have any questions about these Terms of Service, please contact us at support@inclub.vip